How to set up your Microsoft 365 email account on your phone and computer.
Find out how to add your Microsoft 365 email account to Android, iPhone, Windows and macOS devices; to applications like Outlook, Gmail, Apple Mail, Samsung Email and Thunderbird. From the headings below, select the one that suits your device and application, and you can set up your Microsoft 365 email account step by step.
There are many different options for email applications and email clients. Determine which option is best for you.
MOBILE - Android
Add your Microsoft 365 email to Outlook on Android
Add your Microsoft 365 email to Outlook on Android
1. Open Outlook.
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2. In the top left corner, tap the account menu and then
Settings. If you're a new user, tap ADD ACCOUNT and then skip to step 4.
3. Tap Accounts, then Add account, and then tap Add email account.

4. You'll see a prompt stating that your email is used with multiple accounts on Microsoft, tap the Work or school account option (not Personal account)
5. Enter your email password and then tap Sign in.

6. If you're signing in from a new device or location, verify your identity and confirm your identity with a one-time code.

7. If asked to trust your domain, tap Continue.

8. If this is your first time signing in and multi-factor authentication (MFA) is enabled, you'll be prompted to set up your authentication method. (If you're having trouble following the on-screen instructions, try setting up MFA using these steps instead.)
9. If you already have MFA set up, verify your identity using your authentication method.
10. You may get a permission request to access your account, tap Accept.
11. If this is your first email account in Outlook for Android, you'll be asked if you want to add another account. Tap REMIND ME LATER to go to your Outlook inbox. If this isn't your first account, you'll be redirected to the settings page.

Your Microsoft 365 email is now in your Outlook app for Android. You're all set!
Add your Microsoft 365 email to Gmail on Android
Add your Microsoft 365 email to Gmail on Android
Add your email to Gmail on a Google Pixel or another Android phone. No matter where you go, you'll always stay connected to your email.
1. Open Gmail.
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2. If you're a new user, tap Add email address. Otherwise, tap Profile and then tap Add another account.

3. Tap Exchange and Office 365.

4. Enter your Microsoft 365 email address and then tap Next.
5. Enter your email password and then tap Sign in. You may need to select your account type as Work or School, not Personal, to continue.

6. If your admin has enabled multi-factor authentication (MFA), verify your account or set up your Authentication app.
7. Gmail may need permission to access your account, tap Accept.
8. When your account is ready, tap Done. You'll be redirected to your inbox.

9. If this is your first email account in Gmail for Android, you'll be asked if you want to add another account. To skip this step, tap TAKE ME TO GMAIL. If this isn't your first account, you'll see your email inbox.
Your Microsoft 365 account is now set up in Gmail!
Add your Microsoft 365 email to Samsung Email on Android
Add your Microsoft 365 email to Samsung Email on Android
Add your Microsoft 365 email account to the Samsung Email app for Android. Keep up with your emails wherever you go.
1. Open Samsung Email.

2. If you're a new user, skip to step 3. Otherwise, tap
Menu, then
Settings, and then tap Add account.
3. Tap Office 365.

4. Enter your Microsoft 365 email address and then tap Next.
Note: If Microsoft can't find your account, you'll be asked to enter your information manually:
Username: Your Microsoft 365 email address
Password: Your Microsoft 365 email password
Server: outlook.office365.com
Domain username: [Your Microsoft 365 email address] (example: jane@coolexample.com)
5. You'll see a prompt stating that your email is used with multiple accounts on Microsoft, tap the Work or school account option (not Personal account).
6. Enter your email password and then tap Sign in.
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7. If you're signing in from a new device or location, verify your identity and confirm your identity with a one-time code.
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8. If asked to trust your domain, tap Continue.
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9. If this is your first time signing in and multi-factor authentication (MFA) is enabled, you'll be prompted to set up your authentication method. (If you're having trouble following the on-screen instructions, try setting up MFA instead.)
10. If you already have MFA set up, verify your identity using your authentication method.
11. You may get a permission request to access your account, tap Accept.
12. If you're asked to apply security settings, tap Apply.
13. From the Manual setup section, tap Done. You can come back anytime and adjust these settings.

14. If you're asked to enable security features on your device, tap Enable.

15. (Optional) Edit your Account name. This name will be visible to recipients when you send email, so it's recommended to use your business name here.

16. Tap Done.
Your Microsoft 365 account is now set up in your Samsung Email app and you can view your inbox.
MOBILE - iPhone and iPad (iOS)
Add your Microsoft 365 email to Outlook on iPhone or iPad
Add your Microsoft 365 email to Outlook on iPhone or iPad
Add your Microsoft 365 email to Outlook for iPhone and iPad. Then you can send and receive email from wherever you are.
1. Open the Outlook app.
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2. If you're a new user, skip to step 4. If not, tap
the account menu and then
tap Settings.
3. Tap Add Mail Account and then tap Add Email Account.
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4. Enter your Microsoft 365 email address and then tap Add Account.
You may see an Account Found page. If your configured email address is listed, tap Add Account. If it's not listed, tap Skip.

5. If your admin has enabled multi-factor authentication (MFA), verify your account or set up your Authentication app.
6. Enter your Microsoft 365 email password, then tap Sign in. You may need to select your account type as Work or school, not Personal, to continue.
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7. If your browser is behaving oddly, you may need to turn off iCloud Private Relay. Learn how to turn off Apple's Private Relay feature.
8. If this is your first email account in the Outlook app for iPhone or iPad, you'll be asked if you want to add another account. Tap MAYBE LATER to skip this step. If this isn't your first account, you'll be redirected to the settings page.

Your Microsoft 365 email is now in your Outlook account for iPhone or iPad and you're all set!
Add your Microsoft 365 email to Apple Mail on iPhone or iPad
Add your Microsoft 365 email to Apple Mail on iPhone or iPad
Add your Microsoft 365 email address to the Apple Mail app on your iPhone or iPad. This way you can send email, receive email, and organize your mailboxes.
Required: If you're in an unfamiliar location and have Stolen Device Protection turned on, you may get a security delay message. To continue adding your email account, go to a familiar location and turn off protection or wait an hour. Learn how to turn Stolen Device Protection on and off with Apple. After you've completed the process, make sure it's turned back on.
1.
Open Settings.
2. Tap Apps and then tap Mail.

3. Tap Email Accounts.

4. Tap Add Account.

5. Tap Microsoft Exchange.

6. Enter your Microsoft 365 email address and select Next.

7. To confirm you want to use your account, tap Sign In. You'll see a message stating that Settings wants to use microsoftonline.com to sign you in.
8. Tap Continue. The GoDaddy login page will open.
9. You'll see a prompt stating that your email account is used with multiple accounts on Microsoft, select the Work or school account (not Personal account).
10. Enter your email password and then tap Sign in. If the Sign in button is gray, tap the
refresh icon in the top right corner to refresh the page.

11. If you're signing in from a new device or location, you'll be prompted to verify that it's you and confirm your identity with a one-time code.
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12. If asked to trust your domain, tap Continue.
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13. If your browser is behaving oddly, you may need to turn off iCloud Private Relay. Learn how to turn off Apple's Private Relay feature.
14. If this is your first time signing in and multi-factor authentication (MFA) is enabled, you'll be prompted to set up your authentication method. (If you're having trouble following the on-screen instructions, try setting up MFA.)
15. If you already have MFA set up, verify your identity using your authentication method.
16. You may get a permission request to access your account. Tap Accept.
17. Tap Save. Your Microsoft 365 account will be added to Apple Mail.
You can return to the Email Accounts page anytime and update your settings from there.
DESKTOP - Mac (macOS)
Add your Microsoft 365 email to Outlook on Mac
Add your Microsoft 365 email to Outlook on Mac
Add your Microsoft 365 email to Outlook for Mac. Then you'll be ready to send and receive email from your computer.
Required: To use Outlook for new Mac, it must be activated with a Work or school account that is licensed for Office desktop applications.
After activation, you can add additional email plans such as Email Starter, Email Plus, or Online Business Starter.
1. Open Outlook. Don't have the app? You can download it here.
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2. If you're a new user, select the Add Email Account option and skip to step 4. Otherwise, select the Tools option and then select the Accounts option.

3. Select the + (Plus) item and then select Add account.

4. Enter your email address and then select Continue.
You may get a page showing accounts. If your configured email address is listed, select it. Otherwise, to continue, select Add Others.

5. Enter your email password and then select Sign in. You may need to select your account type as Work or school, not Personal, to continue.

6. If your admin has enabled multi-factor authentication (MFA), verify your account or set up your Authentication app.
7. Select a profile type and then select Done. Otherwise, select Skip For Now.

Your Microsoft 365 email is now in your Outlook app for Mac and you're ready!
Add your Microsoft 365 email to Apple Mail on Mac
Add your Microsoft 365 email to Apple Mail on Mac
Add your Microsoft 365 email account to the Apple Mail app. After you complete this process, you'll be able to send and receive corporate email from your Mac computer.
1. Open Apple Mail.
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2. If you're a new user, skip to step 3. If not, select Mail and then select Add Account.

3. Select Exchange and then click Continue.

4. Enter your name and email address and select Sign in.

5. Select Sign in.

6. Enter your email password and then select Sign in.

7. You'll see a prompt stating that your email is used with multiple accounts on Microsoft, select the Work or school account (not Personal account).
8. Enter your email password and then select Sign in.
9. If you're signing in from a new device or location, verify that it's you and confirm your identity with a one-time code.
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10. If asked to trust your domain, select Continue.
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11. If this is your first time signing in and multi-factor authentication (MFA) is enabled, you'll be prompted to set up your authentication method. (If you're having trouble following the on-screen instructions, try setting up MFA.) If you already have MFA set up, verify your identity using your authentication method.
12. You may get a permission request to access your account, select Accept.
13. If your admin has enabled multi-factor authentication (MFA), verify your account or set up your Authentication app.
14. You may get a permission request to access your account, select Accept.
15. Select Done. You can come back anytime and adjust these settings.

Your Microsoft 365 email account is now set up in the Apple Mail app.
DESKTOP - Windows
Add your Microsoft 365 email to Outlook on Windows
Add your Microsoft 365 email to Outlook on Windows
Add your Microsoft 365 email address to Outlook on your Windows computer. Then you'll be able to send and receive email on the go.
Note: There are now 2 separate versions of Outlook for Windows: new Outlook and classic Outlook. Check which version you're using and then follow the appropriate section.
NEW OUTLOOK
Required: You can't use Outlook for new Windows without activating it with a Work or school account licensed for Office desktop applications.
After activation, you can add additional email plans such as Email Starter, Email Advanced, or Online Business Startup.
1. Open Outlook. Don't have the app? Click here to download.
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2. The first steps will vary depending on whether you have an email address already added to Outlook:
a) If you haven't added an email address to Outlook: Enter your email address and then select Continue.

b) If you have an email address already added to Outlook: In the top right corner, select
Settings. Under Email accounts, select Add account.

3. You'll see a prompt stating that your email is used with multiple accounts on Microsoft, select the Work or school account option (not Personal account).
4. Enter your email password and then select Sign In.
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5. If you're signing in from a new device or location, verify your identity and confirm your identity with a one-time code.
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6. If asked to trust your domain, select Continue.
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7. If this is your first time signing in and multi-factor authentication (MFA) is enabled, you'll be prompted to set up your authentication method. (If you're having trouble following the on-screen instructions, try setting up MFA.)
8. If you already have MFA set up, verify your identity using your authentication method.
9. You may get a permission request to access your account, select Accept.
10. When prompted to keep you signed in to all your Microsoft apps, select OK.
11. Select Done.
CLASSIC OUTLOOK
1. Open Outlook. Don't have the app? Click here to download.
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2. If you're a new user, skip to step 3. If not, select File and then select + Add Account.

3. Enter your Microsoft 365 email address and select Connect.
Note: If the email address box is filled with a different email, you can select the correct email address from the menu or delete it and enter the correct address.

4. You'll see a prompt stating that your email is used with multiple accounts on Microsoft, select the Work or school account option (not Personal account).
5. Enter your email password and then select Sign In.
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6. If you're signing in from a new device or location, verify your identity and confirm your identity with a one-time code.
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7. If asked to trust your domain, select Continue.
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8. If this is your first time signing in and multi-factor authentication (MFA) is enabled, you'll be prompted to set up your authentication method. (If you're having trouble following the on-screen instructions, try setting up MFA.)
9. If you already have MFA set up, verify your identity using your authentication method.
10. You may get a permission request to access your account, select Accept.
11. If you're a new user, you can add another email address and then select Next. If you don't want to set it up in this format, select None.

Your Microsoft 365 email account has been added to Outlook.
Add your Microsoft 365 email to the Mail app on Windows
Add your Microsoft 365 email to the Mail app on Windows
Add your Microsoft 365 account to the Mail app for Windows so you can send and receive email.
Note: Windows Mail, Calendar, and Contacts are moving to Outlook. Access to new Outlook requires an Enterprise Professional plan (or higher) or Microsoft Office license from another provider. If you're using new Outlook, these steps may vary. Learn more about new Outlook for Windows from Microsoft.
1. Open the Mail app.
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2. If you're a new user, skip to step 3. Otherwise, select:
Settings and then Manage Accounts.
3. Select + Add account.
4. Select Office 365.

5. Enter your Microsoft 365 email address and then select Next.
6. You'll see a prompt stating that your email is used with multiple accounts on Microsoft, select the Work or school account option (not Personal account).
7. Enter your email password and then select Sign In.
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8. If you're signing in from a new device or location, verify your identity and confirm your identity with a one-time code.
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9. If asked to trust your domain, select Continue.
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10. If this is your first time signing in and multi-factor authentication (MFA) is enabled, you'll be prompted to set up your authentication method. (If you're having trouble following the on-screen instructions, try setting up MFA.)
11. If you already have MFA set up, verify your identity using your authentication method.
12. You may get a permission request to access your account, select Accept.
13. You may be asked whether you want to keep you signed in to all your apps. Select OK to keep you signed in.

14. To go to your inbox, select Done.
Your Microsoft 365 email account has now been added to Mail.
Add your Microsoft 365 email to Thunderbird on Mac and Windows PC
Add your Microsoft 365 email to Thunderbird on Mac and Windows PC
Add your Microsoft 365 email to the Thunderbird app for Mac or Windows PC. Then you'll be able to send and receive email from your Thunderbird client. Before continuing, make sure you're using the latest version of Thunderbird.
Note: This article is for reference only. To best use your email address, we recommend setting up your email with Exchange settings. This may require a different email client such as Outlook or Mail for Mac or Windows.
1. Open Thunderbird.
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2. If you're a new user, skip to step 5. Otherwise, select
Settings in the bottom left corner.
3. Select Account Settings.

4. Select Account Actions and then select Add Mail Account.

5. Enter your Full name and Email address and then select Continue.
6. If your server settings are detected, the server settings will be automatically populated. Select Done and skip to step 9. Otherwise, go to step 7.

7. Make sure the fields under INCOMING SERVER are as follows:
Protocol: IMAP
Hostname: outlook.office365.com
Port: 993
Connection security: SSL / TLS
Authentication method: OAuth2
Username: Your email address like jane@coolexample.com

8. Make sure the fields under OUTGOING SERVER are as follows:
Hostname: smtp.office365.com
Port: 587
Connection security: STARTTLS
Authentication method: OAuth2
Username: Your email address like jane@coolexample.com

9. If you're asked for permission, select Accept. If you're an admin, check the box next to Allow your organization name to access so other users don't see this prompt.
10. Select Done.
11. If you see a pop-up saying cookies are disabled or the login page doesn't load, change your settings to accept cookies:
a) Select the Thunderbird Menu, then Settings and then Privacy and Security.
b) Check the box next to Accept cookies from sites and then uncheck the "Do Not Track" signal box that you don't want websites to track you.

c) Close and reopen Thunderbird and then try adding your account again.
12. You may be asked to enter your email password. Enter your password and then select Sign in.

13. If you're using a Windows computer, you may be asked to add a security exception. Select Confirm Your Security Exception.

14. When your account is successfully added to Thunderbird, you'll see a confirmation message. Select Finish.
You can now use your Microsoft 365 email in Thunderbird.
